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Privacy Policy

 

Welcome to Pinevibezs (hereinafter referred to as “we” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our online store.

1. Scope of This Policy

This Privacy Policy applies to all personal information collected when you access, browse, or use our online store, including activities such as placing orders, making payments, managing accounts, and contacting customer support.

2. Information Collection Methods (Cookies)

We use Cookies and similar technologies to ensure proper website functionality and to enhance user experience. These technologies help us remember your preferences, understand how the website is used, and improve site performance and layout.

3. Use of Information and Sharing

The information we collect may be used for the following purposes:

  • Processing orders and delivering purchased services;

  • Communicating with you regarding order status, service updates, or support requests;

  • Improving website functionality and overall user experience;

  • Preventing abnormal activity and maintaining transaction security.

We do not use personal information for purposes unrelated to those described above, nor do we engage in unnecessary information sharing.

4. Data Storage and Cookies Management

We store personal information using reasonable security measures designed to protect against unauthorized access, disclosure, or misuse.

The use of Cookies is carried out with your awareness and authorization. You may manage or delete Cookies through your browser settings; however, some website features may be affected as a result.

5. Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to and correction of inaccurate or incomplete information;

  • Deletion: You may request the removal of your personal information where applicable;

  • Restriction or Withdrawal of Consent: You may withdraw previously granted consent at any time, without affecting prior lawful processing;

  • Exercise of Rights: Requests related to these rights may be submitted using our contact details.

6. Legal Basis for Data Processing (GDPR)

We process personal information based on the following legal grounds under GDPR:

  • Performance of a Contract
    Processing necessary to fulfill orders, complete payments, and provide purchased services.

  • Explicit Consent
    Processing based on your clear consent, including newsletter subscriptions and related communications.

  • Compliance with Legal Obligations
    Processing required for tax, accounting, and regulatory purposes.

  • Legitimate Interests
    Processing necessary to improve user experience, maintain service quality, and prevent fraudulent activity, provided such interests do not override your rights.

7. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding personal information, please contact us via:

Address: 108 THOMPSON ST, SYLVANIA, GA 30467-2312, United States
Telephone: +1 (561) 292-7458
Email address: team@pinevibezs.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)