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Payment Guide

 

Welcome to Pinevibezs (hereinafter referred to as “we”). This Credit Card Payment Guide is intended to help you understand the methods, procedures, and important notes related to completing payments with a credit card on our online store, ensuring a secure and smooth transaction experience.

1. Supported Credit Card Types

We currently support a variety of commonly used credit cards for online payments, including Visa and MasterCard.

All payments are processed through secure online payment systems.

2. Credit Card Payment Process

When placing an order on our website and selecting credit card payment, the process generally includes the following steps:

  • Add items to your shopping cart and proceed to the checkout page

  • Select credit card as the payment method

  • Enter the required credit card details, including card number, expiration date, and security code

  • Review your order information and submit the payment

Once the payment is successful, an order confirmation will be generated by the system.

3. Payment Security

We place a high priority on transaction security and take reasonable measures to protect your payment information:

  • Encrypted technology is used during the payment process to prevent unauthorized access

  • We do not store your complete credit card information

  • Payment details are used solely for completing the transaction

Please ensure that you are using a secure network environment before making a payment.

4. Payment Failure or Abnormal Situations

If a payment fails or an error occurs, it may be due to one of the following reasons:

  • Incorrectly entered credit card information

  • Insufficient credit limit or restrictions imposed by the card issuer

  • Unstable network connection

We recommend checking your information and trying again, or using a different credit card. If the issue persists, please contact us for assistance.

5. Charges and Order Confirmation

  • Your credit card will be charged once the payment is successfully completed

  • An order is considered confirmed only after successful payment

  • If payment is not completed, the order will not be processed or shipped

Please monitor your order status after placing your order.

6. Contact Us

If you experience any issues during the credit card payment process, please feel free to contact us through the following channels:

Address: 108 THOMPSON ST, SYLVANIA, GA 30467-2312, United States
Telephone: +1 (561) 292-7458
Email address: team@pinevibezs.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)